In case you missed it, the Webex Contact Center team showed off some exciting updates during WebexOne. Check out this live demo of the Customer Journey Data Services and how it’s supporting the entire customer journey. 👀 For more info, check out Webex Contact Center: http://cs.co/6189s8Acf | Webex

To our customers who inspire us every day: 𝘁𝗵𝗮𝗻𝗸 𝘆𝗼𝘂! This Customer Appreciation Day, we are grateful for your continued support and want to celebrate YOU at this year’s WebexOne Customer Awards. Share how your organization is utilizing Webex to transform events, collaboration, employee and customer experiences, and AI. Nominations are open—see you in September! http://cs.co/61842zipG | Webex

With 1,000 agents and 400,000 calls monthly, Mercalis needed a reliable, cloud-based solution. Mercalis chose Webex for its centralized, innovative tools and omnichannel support. With Webex Contact Center and Webex Connect, Mercalis can simplify processes and deliver an exceptional experience, every time. Learn more about Webex Customer Experience solutions: http://cs.co/6180IhpZg | Webex

Recently, we caught up with Vinod Muthukrishnan, VP & COO of Webex Customer Experience, to hear about his predictions on AI can make a transformative impact on the CX landscape. What are your predictions? | Webex